LALRAI Fine Art (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our services or website (collectively,
“Services”), you consent to the practices described in this policy.

• 1. Collection of Personal Information
  We collect personal information necessary to provide our services, improve customer experience, and comply with legal obligations. The types of information we may collect include:
  1.1 Information You Provide Directly
• Name, address, phone number, and email address
• Billing and shipping information
• Payment details (handled securely through payment processors)
• Account information, including usernames, passwords, and security questions
• Shopping activity, reviews, loyalty points, referrals, and gift cards
• Information you provide in customer support inquiries
  1.2 Information Collected Automatically
• Device, browser, and network information
• IP address and geolocation
• Pages visited, clicks, and interactions on our website
• Interaction with emails, advertisements, or Services
  1.3 Information from Third Parties
• Marketing and analytics partners for advertising and performance tracking
• Other third parties with your consent or where legally permitted

 

• 2. How We Use Your Personal Information
  We use personal information to:
• Process payments and fulfill orders
• Manage accounts and deliver notifications
• Communicate about artworks, promotions, or services (with your consent or under
  APP 7)
• Detect and prevent fraud or unlawful activity
• Provide customer support and improve our Services

 

3. Marketing
We may send marketing communications to you if you have provided consent. You can opt- out of marketing communications at any time. Marketing practices for all customers, including those outside Australia, comply with the Australian Privacy Principles (APP 7).

• 4. Disclosure of Personal Information
  We may disclose personal information to:
• Service providers for payments, shipping, analytics, IT, and customer support
• Marketing partners for promotions or advertising
• Affiliated entities
• Legal or regulatory authorities as required by law
• Third parties in connection with business transactions (e.g., mergers or acquisitions)
• Other third parties with your consent
  We do not sell personal information for profit or disclose sensitive information without consent.

 

• 5. Data Security and Retention
  We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is retained only as long as necessary to:
• Provide and improve Services
• Comply with legal obligations
• Resolve disputes or enforce agreements

 

6. International Data Transfers
Your information may be stored or processed outside Australia. We ensure that overseas recipients provide a comparable level of privacy protection in accordance with the APPs.

7. Access, Correction, and Other Rights
Under the Privacy Act 1988 and APP 12–13, you may:

• Access your personal information
• Correct inaccuracies
• Request deletion or restriction of processing
• Withdraw consent for specific uses
• Opt-out of marketing communications
• Authorise an agent to act on your behalf
  Requests may require verification of identity.

 

8. Children’s Privacy
Our Services are not intended for individuals under 15 years of age. We do not knowingly
collect information from children. If we become aware of personal information from a child,
we will promptly delete it.

 

9. Third-Party Websites
Our website may link to third-party sites. We are not responsible for their privacy practices.
Review their privacy policies before providing personal information.

 

10. Complaints
If you have concerns about your personal information, contact us:
Email: info@lalraifineart.com.au
You may also lodge a complaint with the Office of the Australian Information
Commissioner (OAIC) if you are unsatisfied with our response.

Contact Information
LALRAI Fine Art
Email: info@lalraifineart.com.au